Featured Article

Client Emails about Maxtor Hard Drive Recovery

Maxtor 250GB
Unfortunately, I’m having problems with my Maxtor STM3250310AS 250 GB HDD. To tell you about the problem, the HDD just makes a whirring sound when I turn it on as if it is just going around really quick then a clicking noise is heard. If I open a file from that drive like if I run a game from the drive, the clicking sound happens and the game will just freeze. I have tried copying off all the data from the faulty drive but I only get a few files off before it starts the clicking noises again and freezes the computer.

Maxtor OneTouch 4 Plus 500 GB
I used to have Windows XP on my PC but recently I updated to Windows 7 Ultimate since Microsoft will be dropping it support from the latter. I own a Maxtor OneTouch external HDD with 500 GB that I connect using Firewire. I never had any problems with it before but now it randomly disconnects from my computer. When I open my computer, I see that the green indicator light is on, which signals that the drive is ready for use. When I open folders on my computer, I see the main drive (Drive C) and the external hard drive (Drive D). I now cannot access it and transfer files normally as the Drive D just disappears without warning. This use to happen intermittently but now I cannot access the D drive at all.